In this exercise you will write a report regarding an issue at the Centre. This exercise involves dealing with a security issue within the service area. It includes a full exercise brief and a fully completed report to help you understand how to layout your own written report exercises. In this exercise you will:

1. Evidence Serving the Public, Openness to Change, Service Delivery, Professionalism, Decision Making and Working with Others competencies
2. Demonstrate an understanding of Professionalism including how to show consideration and impartiality towards landlords, tenants, staff and customer
3. These are the same behaviours and skills that you need to demonstrate in the 2015 assessment centre process, currently being used by the Metropolitan Police and other forces across England & Wales including the MOD and CNC.
4. Understand Written Communications and the importance of checking your work
5. The best layout to use that will save you valuable time because it is quick and efficient
6. How to harness a technique known as mirroring to help reduce spelling and grammatical errors (essential if you have previously failed written communications)

Important: The documents are e-files and downloadable from the website once payment has been confirmed to us by PayPal. You will receive an email once your payment has been manually processed (this may take up to 8 hours depending on the time of day you make the purchase). The email will contain a username, password and link to where the document/s can be retrieved. The document is in Adobe Acrobat PDF format - You will need to ensure this software is installed on your computer. If not, you can download free it at: http://get.adobe.com/reader/

You will have 7 days to download the document after purchase.